Guarantee

All boilers we sell are fully pressure tested and guaranteed against leaking due to external corrosion for 15 years with the exception of abuse such as gross overheating and running without water. We take this guarantee very seriously and stand by the quality of our boilers.

With reconditioned boilers such as the Rayburn Supreme and Multifuel, we recommend using a corrosion inhibitor, such as Fernox, to prevent internal corrosion problems. In the unlikely event of the boiler leaking, please return it to us and we will rectify the fault.

Please Note: With all boilers, but particularly with gravity fed boilers (such as the Rayburn Regent and Royal) it is essential in installation to set them so there are NO air locks. (The output socket must be the highest point of the boiler.) It has sometimes been necessary to install a small “heat-leak” radiator to avoid regular overheating.

Damage due to breaking these rules is easily identifiable and though repairable is not covered by our guarantee.